Privacy policy
This Privacy Policy describes how Hiflow Ventures, Inc. ("Hiflow," "we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from gethiflow.com.
What Personal Information We Collect
Information You Provide Directly
- Contact details: name, address, phone number, email address
- Order information: name, billing address, shipping address, payment confirmation, email, phone number
- Customer support communications
Information We Collect Automatically
We may automatically collect Usage Data including device information, browser information, IP address, and information regarding your interaction with our website using cookies and similar technologies.
Information from Third Parties
- Shopify — powers our online store and checkout
- Payment processors — collect payment information to process orders
- Advertising and analytics partners including Google Analytics and Meta
How We Use Your Personal Information
- To process payments and fulfill orders
- To send order confirmations and shipping notifications
- To respond to customer support inquiries
- For marketing and promotional communications where you have consented
- For security and fraud prevention
- To improve our Services
Marketing Preferences
Email Marketing: You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email. You will continue to receive transactional emails related to your orders.
Cookies
We use cookies to power and improve our website, run analytics, and deliver targeted advertising. You may manage your cookie preferences through our cookie consent banner. Our website recognizes the Global Privacy Control (GPC) signal.
Behavioral Advertising
We may share certain usage data with advertising partners including Meta and Google for targeted advertising purposes. You may opt out by visiting optout.aboutads.info or by clicking the "Do Not Sell or Share My Personal Information" link in our website footer.
How We Share Your Information
- With service providers performing functions on our behalf
- With advertising and analytics partners including Meta and Google
- To comply with legal obligations
- To protect our rights and the rights of others
We do not sell your personal information for monetary compensation.
California Privacy Rights — CCPA
If you are a California resident you have the following rights:
- Right to Know what personal information we collect and how we use it
- Right to Delete your personal information
- Right to Correct inaccurate personal information
- Right to Opt Out of the sale or sharing of your personal information
- Right to Non-Discrimination for exercising your rights
To exercise any of these rights contact us at info@hiflowgum.com. We will respond within 45 days.
Pursuant to California Civil Code Section 1789.3, California residents may file complaints with the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
Data Retention
We retain your personal information as long as necessary to fulfill the purposes in this Privacy Policy, comply with legal obligations, and enforce our agreements.
Children's Data
Our website is not intended for children under 13 and we do not knowingly collect personal information from children.
Security
We implement reasonable security measures to protect your personal information. No security measures are perfect and we cannot guarantee absolute security.
Contact
Hiflow Ventures, Inc.
Email: info@hiflowgum.com
Phone: +1 786 406 9204
Address: 7345 West Sand Lake Road, Ste 210, Office 7278, Orlando, FL 32819
Last updated: August 5, 2026